Thank you for completing your request to stay with us. Before you submit your application, please carefully review the following requirements to ensure your request is not delayed:

• Each family must submit an online request form for current and future stays.
• Every individual over 18 must complete a background check through MBI Worldwide; this can take up to 72+ hours to complete the verification process. Processing times may be longer over weekends and holidays; RMHC-TB has no control over processing times.
• Every request must be accompanied by a referral from the treating medical facility; our team will reach out directly to your care team.
• Eligible families can expect one private room with a private bath assigned to them based on various factors (i.e. family size, mobility, etc.). Due to limited availability, we do not typically provide additional rooms for divorced/separated guardians or large extended families. Our team will do everything we can to accommodate additional requests related to your stay, but all requests are subject to availability.
• Submitting an application does not guarantee a room, as we regularly have a waitlist. We work to fill rooms as quickly as possible, but due to the wide variety of medical journeys and treatment plans, we cannot determine room availability until the date of your anticipated arrival.
• All demographic questions, such as race and gender, help our organization improve our services and provide essential reporting data for securing funds that sustain our program. This data is never reported in ways that are personally indefinable, nor is it used to determine eligibility for our services.
• We may request reimbursement from Medicaid providers on your behalf to help sustain our mission and continue delivering essential services. No action is required on your part this is simply a courtesy notice in case Medicaid reaches out to verify service dates.
• Household is defined as all those who live in the same dwelling as the patient as their primary residence.